We explore the importance of adopting a sustainability mentality in all our hotels and apartments.

We are committed to reducing our environmental impact and promoting sustainable practices throughout our operations.

We have implemented a range of initiatives to reduce our carbon footprint and conserve natural resources. For example, we use energy-efficient lighting and appliances.

In addition, we are sourcing our products and services from local and sustainable suppliers that allows us to support local economy.

We are proud to be a sustainable hospitality and we invite you to join us in our efforts to make a positive impact on the planet.

Environmental Policy Statement

At Summer House Nikiti we recognize the impact of our business on the environment and we are committed to ensuring environmental sustainability. We comply with all the applicable environmental regulations and use environmentally friendly business practices. We are committed to:

operate in compliance with all relevant environmental legislation
improve continually the environmental Performance by striving to measure our environmental impacts and by setting goals to reduce these impacts
increase the awareness level of environmental issues to all the interested parties (customers, staff, suppliers, local community, etc.)
perform frequent Environmental measurements (noise, energy, and water consumption) and undertake regular environmental audits
conduct trainings to all of our staff regarding our Environmental Program and empower them to contribute and participate
develop innovative solutions concerning energy resources by reducing emissions and taking climate protection actions, using local, natural, raw materials & recycled products
support National and International environmental organizations (NGOs – Non-Governmental Organizations
incorporate environmental considerations in new building and renovation plans.

Corporate and Social Responsibility Policy

In Royalty Hotels & Suites we recognize Corporate Social Responsibility (CSR) and its significant importance within the industry and among consumers. The Policy sets our social priorities and principles. We are committed to complying with all relevant national legislation regarding CSR, to implement in accordance with the Ethical Business Conduct in order to ensure:

transparency of our business policies and practices fair treatment of all employees and clients
high standards of health and safety at the work environment
ethical business practices throughout our operations.

Purchase Policy

In Royalty Hotels & Suites we recognize that purchasing decisions can have significant Social Responsibility impacts. Environmental, Social, and Ethical considerations are taken into account when making a purchasing decision. Both aspects of the Life Cycle Analysis are considered during the purchase of a product. From the origin of the materials (Resources management) to end-of-life (Waste management). Before we proceed to any purchase, we consider the following parameters:

Whether a purchase is necessary: Every purchase must cover a real need of the hotel.
Packaging components: Purchase of products in bulk and re-useable or returnable packages.
What products are made of: Priority is given to recyclable and returnable products as well as those from recycled materials
Under what conditions they have been made?
How they will be disposed of: Preference is given to those with the least damaging effects on the environment and human health.
How far they have traveled: product transportation is always considered, (air pollution and fuel consumption). Priority is given to products from the local markets provided that they meet the requirements and basic needs of the company.
The Environmental specifications are determined by the Environmental Manager in cooperation with the Purchasing Department.

At Summer House Nikiti we consider Service quality as a given ability to satisfy our client’s expectations to the highest standard. The quality management system has internal and external benefits. We are committed to:

· satisfy the current legal and other requirements

· deliver quality services that meet or exceed our customer’s expectations.

· train our employees by providing them with regular instructions regarding the sense of quality, hygiene, and food safety

· embed social responsibility and company ethics policies in our business practices

· identify and understand our customer’s expectations, measure customer perceptions, and implement improvements to increase customer satisfaction. The effectiveness of our services and guest satisfaction is monitored through our own guest questionnaires, our operator’s feedback, and management/staff meetings and reviews

· improve operational performance along the value chain from suppliers to customers

· continually improve our services in order to attain the maximum quality level required by our guests.

Health and Safety Policy

Our chain is committed to ensuring the Health and Safety of all persons in the workplace including employees and visitors. We take all reasonable and practical measures to improve work safety conditions and strive to uphold core values of safety, knowledge, integrity, and leadership in order to achieve our goal of zero accidents.

We are committed to:

comply with all Health and Safety legislation, acts, regulations, codes of practice, and other guidance
promote and develop measures to improve Health and Safety at the workplace
We implement and maintain Health and Safety Regulations, policies, and procedures. These are monitored regularly to ensure their integrity and effectiveness and to facilitate continuous improvement.